Email & SMS
Automate personalized messages and drive action.
CUSTOMER ENGAGEMENT
Engage customers at every moment and build lasting loyalty.
Deliver the right message, on the right channel, at the right time, creating meaningful customer experiences that drive engagement, build trust, and keep customers coming back.
Built for meaningful conversations
Push notifications
Reach customers on mobile with timely updates.
Segmentation
Target the right people with smart segments.
Behavior triggers
Send messages based on actions and events.
MESSAGES THAT FEEL PERSONAL
Personal, relevant messages tailored to every customer.
Use customer data and behavior to create personalized messages that connect with customers, boost engagement, and drive real results.
Welcome new members
Recover abandoned carts
Win back inactive shoppers
Celebrate special occasions
Announce new products & offers
Engagement across the customer journey
Discover
Bring in new customers with great products and experiences.
Consider
Bring in new customers with great products and experiences.
Purchase
Bring in new customers with great products and experiences.
Retain
Bring in new customers with great products and experiences.
Advocate
Bring in new customers with great products and experiences.
Connected with the tools you use
ECOMMERCE PLATFORM
Redeem points at checkout, issue gift card rewards and automate with the Flow connector.
FOR LARGER BUSINESSES
Look up a customer at the register so one balance covers online and in-store.
POINT OF SALE
Trigger bonus points, tier changes and winback actions from any Shopify workflow.
FAQ
Common questions
Yes. You can create automated campaigns and messages that are triggered by customer actions, events, or specific conditions, helping you reach customers at the right time.
Yes. SMS marketing can be used to send timely promotions, reminders, updates, and personalized messages directly to customers.
Yes. You can customize your email design and use your own branding, content, images, and messaging to create emails that match your store.
Segmentation lets you group customers based on data and behavior, such as purchase history, spending, engagement, or other conditions. You can then send targeted messages to each group.
Message limits depend on your plan and the communication channel you use. Higher plans may provide larger messaging allowances, while SMS may also depend on your SMS provider and credits.