Referrals
Every member gets a personal referral link. Both sides get rewarded when the referral converts, and every share is tracked back to the order it produced.
How referrals flow
01
They share a referral link from your storefront, account page, or a post-purchase prompt.
02
The referral reward appears at checkout, making the first purchase feel more valuable.
03
The advocate receives their reward while you gain a new customer who already trusts the recommendation.
Referred customers cost a fraction of paid acquisition, and the reward is only paid on a completed order.
Customers who arrive through a friend tend to stay longer and buy more often than paid traffic.
Give-and-get rewards mean the advocate has a reason to share and the friend has a reason to act.
Give members a personal referral link they can share in seconds. New customers can also discover referral options immediately after purchase.
Turn on the checks that fit your store. Each runs before either side is rewarded, so nothing is paid out on a referral that shouldn't count.
MARKETING TOOLS
Each member gets a unique link from the widget or their account page. When someone new uses that link and places a qualifying order, the friend gets their reward at checkout and the advocate gets theirs once the order is confirmed.
A give-and-get of similar value works best — for example $10 off for the friend and 500 points for the advocate. Points on the advocate side cost less than a discount and pull them back to the store to spend them.
Anti-cheat runs before any reward is issued. Switch on self-referral blocking, similar-email detection for Gmail dots and plus signs, browser and IP limits, paid-orders-only rewarding, a block on emails that have purchased before, and a cap on referrals per customer.
In the Loyalty Palms panel on your storefront, in customer accounts, and on the order confirmation page — guests included. You can also open any customer's referral link directly from their record in the app.
Yes. Referral activity appears in your dashboard as it happens, with conversions and rewards attributed per advocate, exportable to CSV.