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Loyalty strategist
Named, from day one
Knows your catalogue, margins, and the rewards your customers respond to.
Quarterly program review
Enterprise loyalty
The loyalty platform for Shopify Plus
Loyalty Palms runs programs for high-volume brands with zero-downtime migration, procurement-ready security review and a named success team accountable for program performance.
SOC 2 Type II
Built for Shopify certified
99.9% historical uptime
Dedicated success team
A dedicated team behind your loyalty program
Plus brands work with a named success team: a loyalty strategist who knows your catalogue and a solutions engineer who understands your migration. They review performance regularly and reach out before small changes become big problems.
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Solutions engineer
Through migration and beyond
Maps balances and tiers, handles the cutover, and stays close through the first billing cycle.
30/60/90-day check-ins
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Priority support
Escalation without a queue
Critical issues reach someone familiar with your setup rather than starting from zero.
30-minute response target
Guided launch with 30/60/90-day check-ins
Quarterly reviews grounded in your store data
Priority support with a 30-minute response on critical issues
HOW TO CONNECT
Live in an afternoon, not
a sprint
Four steps, all inside Shopify admin. No code, and
nothing to hand to a developer.
nothing to hand to a developer.
STEP 1
Install
Add Loyalty Palms from the Shopify App Store and approve the scopes.
STEP 2
Set earn rates
Choose points per currency unit and which actions earn beyond purchases.
STEP 3
Add the widgets
Drop the launcher and rewards page into your theme as app blocks.
STEP 4
Launch
Backfill historical orders if you want, announce it, and watch the first redemptions.
Members and point balances preserved, tiers mapped one to one
Members and point balances preserved, tiers mapped one to one
Members and point balances preserved, tiers mapped one to one
SECURITY & COMPLIANCE
Built to clear your security review
Loyalty Palms holds the certifications enterprise procurement asks for, and the reports and documentation your team needs are available on request rather than after a six-week chase.
SOC 2 Type II certified, audited annually
Built for Shopify certified and reviewed by Shopify
Incident response plan with a 24-hour breach notification
PLATFORM DEPTH
Everything your evaluation checklist asks for
The capabilities high-volume teams screen for, on infrastructure with 99.9% historical uptime.
Built for Shopify
Certified Shopify app and technology partner.
Built for Shopify
Certified Shopify app and technology partner.
Works day one
No custom build to reward recurring orders.
Works day one
No custom build to reward recurring orders.
Works day one
No custom build to reward recurring orders.
Works day one
No custom build to reward recurring orders.
SOC 2 Type II
Customer data handled to enterprise standards.
$3.3B driven
Loyalty revenue across Shopify Plus brands.
INTEGRATIONS
Plugs into the stack you already run
Loyalty data flows into the tools your team already relies on, and where a native connector does not exist yet the API and webhooks cover it. Custom work is scoped with your team, not left to you.
OAuth connections, not copy-pasted API keys
Customer data flows to email, support and subscription tools
Custom connectors scoped with your solutions engineer
Paired points with an existing Recharge program and put the balance in front of subscribers inside the portal.
4.8x
higher AOV among repeat customers
Paired points with an existing Recharge program and put the balance in front of subscribers inside the portal.
4.8x
higher AOV among repeat customers
Paired points with an existing Recharge program and put the balance in front of subscribers inside the portal.
4.8x
higher AOV among repeat customers
Ran a bonus points campaign on renewals during a slow month instead of discounting the subscription price.
186%
more loyalty revenue year over year
Why high-volume brands choose Loyalty Palms
Enterprise loyalty without the enterprise drag: no bloated implementation, no starting from zero.
A team, not a ticket queue
Your program is known by the people supporting it. Escalation reaches someone who has seen your store before.
Procurement passes on the first pass
SOC 2 Type II, penetration test and documentation ready for Shopify. Security review is a checkpoint, not a roadblock.
A launch, not a project
Migration and a phased switch take your program live without a months-long implementation.