One-click install
Approve the app in Shopify admin and the program is connected. No API keys to paste, no middleware to host.
SHOPIFY
Loyalty Palms and Shopify, installed in one click
Loyalty Palms is built for Shopify. Install from the App Store and points, VIP tiers and referrals start running against your live orders, customers and products. No theme code, no middleware, no developer.
Built for Shopify certified · 4.9 ★ (412 reviews) · Free plan available
Integration benefits
A loyalty program that reads your store, not a copy of it
Because Loyalty Palms installs as a Shopify app, it works from the data your store already holds. Orders award points as they are placed, refunds claw them back, and customer records stay single rather than duplicated across two systems. Setup is a few settings and a widget toggle, so a program can be live the same afternoon it is approved.
One customer record
Members are Shopify customers, so tags, segments and order history stay in one place rather than split across systems.
Native checkout redemption
Points become a standard Shopify discount at checkout, respecting your combination rules and payment methods.
Widgets as app blocks
Add a launcher, rewards page or earn-rate badge from the theme editor. Nothing is written into your Liquid.
Use cases
What merchants set up first
Product page with points earned700 × 840
Loyalty Palms reads each Shopify order as it is placed and awards points against the customer record, net of refunds and cancellations.
- Points calculated on order subtotal, tax and shipping excluded by default
- Refunds and cancellations reverse the points automatically
- Guest checkouts matched to a member by email at signup
Widgets install through the theme editor as app blocks, so a launcher, a rewards panel and a points balance can sit on any page without touching Liquid.
- Launcher, rewards page and product-page earn rates as app blocks
- Points redeemed as a discount at checkout, no manual codes
- Styled from your theme colours and fonts
Use program activity and customer behaviour to see how members earn, redeem and move between tiers.
- Review points earned and redeemed
- Track member and tier activity
- Adjust earning rules as the program grows
What syncs
Data moving between Shopify and Loyalty Palms
Shopify object
What Loyalty Palms does with it
Direction
Shopify object
Orders
What Loyalty Palms does with it
Awards points on the order total, reverses them on refund or cancellation.
Direction
Shopify → Palms
Shopify object
Customers
What Loyalty Palms does with it
Members are Shopify customers; tier and balance stored against the same record.
Direction
Two-way
Shopify object
Products & collections
What Loyalty Palms does with it
Sets earn rates or excludes items from earning, by product or collection.
Direction
Shopify → Palms
Shopify object
Discounts
What Loyalty Palms does with it
Redemptions issue a native Shopify discount for the cart.
Direction
Palms → Shopify
Shopify object
Customer tags
What Loyalty Palms does with it
Writes tier and segment tags back so Shopify segments and Flow can use them.
Direction
Palms → Shopify
Shopify object
Gift cards
What Loyalty Palms does with it
Issues a Shopify gift card as a reward where you offer one.
Direction
Palms → Shopify
HOW TO CONNECT
Live in an afternoon, not
a sprint
Four steps, all inside Shopify admin. No code, and
nothing to hand to a developer.
nothing to hand to a developer.
STEP 1
Install
Add Loyalty Palms from the Shopify App Store and approve the scopes.
STEP 2
Set earn rates
Choose points per currency unit and which actions earn beyond purchases.
STEP 3
Add the widgets
Drop the launcher and rewards page into your theme as app blocks.
STEP 4
Launch
Backfill historical orders if you want, announce it, and watch the first redemptions.
“We installed on a Tuesday and had points live on the storefront before the week was out.
Nobody touched the theme.”
Pairs well with
ECOMMERCE PLATFORM
Redeem points at checkout, issue gift card rewards and automate with the Flow connector.
FOR LARGER BUSINESSES
Look up a customer at the register so one balance covers online and in-store.
POINT OF SALE
Trigger bonus points, tier changes and winback actions from any Shopify workflow.
FAQ
Frequently asked questions
Something else on your mind? Our team answers in under two hours.
No. Widgets are Shopify app blocks added through the theme editor, so nothing is written into your Liquid templates and removing the app removes them cleanly.
You choose. On install you can backfill points from historical orders over a window you set, which lets you launch with existing customers already holding a balance.
A redemption issues a standard Shopify discount applied to the cart. Because it is native, it respects your discount combination settings and works with Shop Pay.
Points awarded on that order are reversed. If the customer has already spent them, the balance goes negative and recovers as they earn again, or you can write it off.
Yes. The REST API and webhooks expose every loyalty event, so a Hydrogen or custom front end can render balances and redemption itself.